Desktop Shortcut Enhancements

We've expanded our desktop shortcut functionality, for easier management and deployment.

Desktop shortcuts allow you to create a link on your desktop to directly launch the dualmon Viewer to establish a remote connection.

Exsiting shortcuts can now be edited, to change permssion settings like view-only or whether a password is required to connect. We've also updated the naming convention for new shortcuts to avoid a Windows caching issue, causing less headaches and confusion when saving new shortcuts.

This feature is included in all three of our remote access service plans - PRO, Enterprise, and Remote Assist. To manage shortcuts for a computer, click the "Settings" link next to the computer on your Computers page.


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