We've expanded our desktop shortcut functionality, for easier management and deployment.
Desktop shortcuts allow you to create a link on your desktop to directly launch the dualmon Viewer to establish a remote connection.
Exsiting shortcuts can now be edited, to change permssion settings like view-only or whether a password is required to connect. We've also updated
the naming convention for new shortcuts to avoid a Windows caching issue, causing less headaches and confusion when saving new shortcuts.
This feature is included in all three of our remote access service plans - PRO, Enterprise, and Remote Assist. To manage shortcuts for a computer, click the "Settings"
link next to the computer on your Computers page.