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On-Demand Remote Assistance

A secure, reliable, and affordable remote access alternative to LogMeIn Rescue, TeamViewer, and GoToAssist.

Attended support made easy. A session code is all that's needed to connect to a computer.

* Looking for unattended support? See our Enterprise Plans

  • Unlimited Remote Assist Sessions to connect as needed
  • 20 User Accounts for your support team
  • Remote Diagnostics for hardware & networking
  • Support Session History for admin tracking
  • Custom Cobranding so users see your logo
  • Multiple Sessions to see several computers at once
  • File Transfer, Remote Printing and more! View All Features
All for an Unbeatable Flat Rate
Only $99/ year $49/ first year
50% off First Year for New Users
No setup fees. No hidden costs. No price increases.

Resolve issues faster and make customers happier.

Get started today. All you need is your email address.

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Reliable Remote Assistance

With 99.99% uptime, we are here when you need us.

  • Provide Support

    Remotely deploy dualmon to others to connect and provide assistance.

  • Transfer Files

    Move files directly between computers - no need for email or the cloud.

  • No Installation

    Have your user online and connected in seconds.

  • Cobranding

    Customize the site to display your own logo and color theme.

  • Remote Printing

    Print their documents from your computer.

  • Multi-Monitor Support

    See the entire desktop of the computer even if it spans multiple monitors.

  • Mobile Access

    Connect to your users from your phone or tablet.

  • Multi-Session Handling

    Connect to multiple computers simultaneously.

  • Remote Reboot

    Remotely restart the user's computer as needed.

  • Personalized Link

    Set up your own custom link for users to request assistance.

  • Windows Support

    Connect to all Windows versions XP and newer & Windows Server versions.

  • Mac Support

    Connect to all macOS versions Mavericks and newer.

  • Computer Diagnostics

    View hardware details and system info for rapid troubleshooting.

  • User Management

    Create additional accounts for others in your organization.

  • Session Reporting

    Review session histories for your support agents.

  • Instant Messaging

    Chat with the user you're connected to without needing the phone.

  • Session Recording

    Save a video of your session for later review.

  • Session Notes

    Track issues between sessions or later review.

  • Computer Groups

    Organize your computers whichever way suits your needs best.

  • Copy & Paste

    Cut, copy, and paste between your computers.

  • Streaming Audio

    Hear the sound on the computer you're connected to.

  • Take Screenshots

    Grab snapshots of your session for later review.

  • End-to-End Encryption

    All data is transferred with SSL encryption.

Ready to Get Started?

It's so easy - Try it FREE for 2 weeks!

Have questions about getting started? Ask our Sales Team.
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