Account Login Alerts

We've enabled email alert notifications for all remote access accounts when suspicious login activity is detected. These alerts will provide another level of protection, in addition to our other security features of two-factor authentication, IP white-listing, and account locking after multiple failed login attempts.

When there are five failed login attempts for your account, it will become locked for 30 minutes, and an email notification will be sent to you. If it was you just having a little trouble remembering your password, you will have the option to disable the lock and attempt another login. If it wasn't you, we encourage you to log in and check your login audit history for more information about the unexpected attempts to access your account. All logins and failed login attempts trying to access your remote desktop service are recorded and maintained.


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