New Viewer for Windows has been released

A new remote access viewer for Windows has been released. The update includes improvements for the Remote Assist service, including a change in the way control of the user's computer is handled. Now when starting a support session, the customer support representative will have keyboard and mouse control automatically instead of having to manually enable it. The release also contains minor fixes for the desktop screen window.

As always, all software updates are free for our users and are distributed automatically.


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