After receiving extensive feedback from our users about the pitfalls encounted when deploying our on-demand remote assist app, we've listened.
The new version of the remote deployment and support app has been completely redesigned.
The deployments no longer require admin rights to be run, and
no installation is necessary for the user. New and improved features include: screen sharing controls, remote reboot, and additional customer support rep tools in the viewer.
Auto-cleanup has also been implemented, so no software is left on the users' computers after the session has ended.